Contact
Get in touch
Booking inquiries, questions about a menu, or anything else — email us using the details below. We reply to every genuine inquiry, usually within one business day.
Contact details
Contact details
General inquiries
contact@smilebites.net
Inquiry & customer service hours
- Monday – Friday
- 9:00 AM – 6:00 PM
- Saturday
- 10:00 AM – 2:00 PM
- Sunday
- By appointment
All times are Pacific Time. These are the hours we answer inquiries — we cater events outside them, including evenings and weekends.
FAQ
Frequently asked questions
Common questions about booking, menus and how we work. If yours is not answered here, email us using the details above.
What kinds of events do you cater?
Private parties, birthdays, weddings, corporate events, launches and pop-ups. If your event is not on that list it is still worth asking — we quote custom events regularly.
Can you do something that is not on your menu?
Yes. The carts listed on our Services page are what we run most often, not the limit of what we do. Send us the details of your event and we will put together a custom quote.
How far in advance should I book?
The earlier the better, as dates fill up — particularly weekends and holidays. If your event is soon, contact us anyway and we will tell you straight away whether the date is open.
How much does it cost?
It depends on the guest count, the menu and the length of service, so we quote each event individually. Send us your details and we will come back with a written quote.
Can you handle allergies and dietary requirements?
Tell us what your guests need when you inquire and we will confirm what we can accommodate for your specific menu. We take this seriously and would rather be clear up front than guess.
What do you need from us at the venue?
It varies by cart and location, so we confirm the setup requirements — space, access and any power needs — as part of the booking. We will tell you exactly what is needed before the day.